Info for Visitors

Olympic Information

City of Vancouver
311
Events, city highlights, getting around, maps, media, and other services.

Vancouver 2010
311
Information on sports, venues, cultural events, tickets, athletes, medals etc.

LiveCity Vancouver
311
Performance schedules, information, and locations for two outdoor celebration sites (LiveCity Yaletown and LiveCity Downtown) in the heart of the city running throughout the Olympics.

VANOC
604.403.2309
Olympic committee operations information.

Transportation

General

Vancouver International Airport (YVR)
604.207.7077
Flight status, transportation information, terminal maps, tourist information etc.

TravelSmart 2010
Everything you need to know to travel during the Olympic Games

Drive BC
1.800.550.4997 (24 Hours)
Road conditions, transportation, events and route planning throughout British Columbia

Taxi & Ground Transportation

Black Top & Checker Cabs
Vancouver taxi service
604.731.1111/1.800.494.1111

MacLure’s Cabs
604.731.9211

Yellow Cab
604.681.1111/1.800.898.TAXI

Vancouver Taxi Ltd.
604.664.0430

RideBooker
Ground transportation from Downtown Vancouver, North Vancouver, Horseshoe Bay, Squamish and Whistler

Bus

Greyhound
1.800.661.TRIP (8474)
Fare, trip planning, station locator, and schedule information.

Pacific Coach Lines
1.800.661.1725
Reservations and information for travel from YVR to Whistler

Emergency Numbers

Police, Fire & Ambulance
911 (24 Hour Emergency Number)
604.717.3321 (Non-Emergency Number)

BC Poison Control Centre
1.800.567.8911 (24 Hour)
Information on poisons and treatment.

Mental Health Emergency Services (Car 87)
911 or 604.874.7301 (24 Hour)
On-site assessment and intervention for people with psychiatric problems.

Vancouver Crisis Line
604.972.3311 (24 Hour)

Confidential, non-judgemental, free emotional support for people experiencing feelings of distress or despair, including feelings which may lead to suicide.

Health Care Services

BC Nurseline/HealthLink BC
811 (24 Hour)
Speak to a registered nurse about your health questions; speak to a pharmacist to ask medication questions; for nutrition advice, call and be connected with a dietician. Translation services available in 130 languages.

BC Centre for Disease Control, STD Clinic
604.707.5621
Information on STD/STI testing/screening, treatment, counselling, contact tracking, and drug treatment by either appointment or on a drop-in basis for a number of clinics around the Lower Mainland.

St. Paul’s Hospital
604.682.2344
Olympic Games spectator hospital.

Three Bridges Community Health Care
604.714.3480
Primary care, youth only hours, prevention services for youth, drop in clinic.

Vancouver General Hospital
604.875.4111
Olympic and Paralympic family hospital.

Vancouver Native Health Society
604.254.9949
Physical, mental, emotional and spiritual health services for individuals, focusing on the Aboriginal community in Greater Vancouver.

Vancouver Coastal Health Authority
Health care services in Vancouver, Richmond, North and West Vancouver and along the Sea-to-Sky Highway, Sunshine Coast and BC’s Central Coast.
604.736.2033

Harm Reduction Resources

DAMS Women’s Inner City Initiative
604.729.8267 or 778.319.3267
Harm reduction, safer injecting, safer smoking, mobile access services (including accompaniments), case management, women’s groups, and meal programs for self-identified women who are either HIV-positive or at risk.

Downtown Community Health Centre

604.255.3151
Harm reduction, needle exchange, safer sex supplies, addiction counselling, methadone maintenance program, home care/support, alcohol and drug services, and youth addiction counselling for Downtown Eastside residents.

Evergreen Community Health Centre
604.872.2511
Needle exchange, safer sex supplies, addiction counselling, methadone maintenance program, home care/support, immunisations.

Health Contact Centre
604.658.1224
Needle exchange, harm reduction and safer sex supplies, education and support services as well as basic health care services. Addiction assessment and information and support.

InSite
604.687.7483
Health and addictions support, supervised injection, detox facility on-site, harm reduction, needle exchange and safer sex supplies.

North Community Health Centre Addiction Services
604.215.3990
Needle exchange, harm reduction and safer sex supplies, education and support services for community members.

Pacific Spirit Community Health Addiction Services
604.301.3860
Needle exchange, harm reduction and safer sex supplies, addiction services, methadone maintenance program, immunisations, and alcohol and drug services.

Pender Clinic
604.669.9181
Needle exchange and safer sex supplies for Downtown Eastside residents.

Pine Free Clinic
604.736.2391
Needle exchange and harm reduction tools for youth – 24 years of age and under – and uninsured people of any age.

RainCity Housing Harm Reduction Support Services
604.657.6561
Mobile van service providing harm reduction, needle exchange, safer sex supplies, education, support, and referrals for Vancouver residents and visitors needing harm reduction services or anyone wanting to report discarded needles.

Raven Song Community Health Centre Addictions Services
604.709.6530
Needle exchange, safer sex supplies, addiction services, methadone maintenance program, immunisations, and alcohol and drug services.

Three Bridges Community Health Centre
604.736.9844
Needle exchange, safer sex supplies, addiction services, methadone maintenance program, immunisations, and alcohol and drug services.

Vancouver Area Network of Drug Users (VANDU)
604.683.6061
Needle exchange, harm reduction, outreach, education and support.

Washington Needle Depot
604.339.6335
Needle exchange and harm reduction outreach for people needing access to harm reduction supplies.

Assistance for Women & Children

Women Against Violence Against Women
1.877.392.9583
Toll-free crisis line.

Mobile Access Project (MAP)
Mobile outreach service providing support, referrals, harm reduction supplies, coffee and juice to self-identified women involved in the survival sex trade, 10.30 pm to 5 am every night along known and emerging strolls in Vancouver.

SAGE Transition House
604.987.7307 (24 Hours)
Crisis line for women and children threatened by violence, abuse or other matters. Transition house for battered or abused women with or without children. Support, legal information, and referrals to appropriate community resources.

Vancouver Rape Relief & Women’s Shelter
604.872.8212 (24 Hours)
Transition house for women and their children and a 24 crisis line for women trying to prevent or escape male violence.

WISH Drop-In Centre
604.669.WISH
Hot meals, showers and clothing, personal care items, referrals and supports, safety warnings, and access to nursing care for female sex workers.

Sexual Assault Services
Provides services at Vancouver General Hospital’s Emergency Department at 920 West 10th Avenue (near West Broadway and Oak Street). Nurses and doctors are available 24 hours a day.  Please contact us at 604-875-2881 during business hours or check out our website.

Lesbian, Gay, Bisexual, and Transgendered Resources

Prideline BC
1.800.566.1170
Information on social and community events, tourist information, referrals to social service agencies, support groups, queer-friendly doctors or therapists, and peer support services.

Boys ‘R’ Us
604.633.4200
Drop-in centre and support program for male sex trade workers of all ages. Safe, confidential and offers different services ranging from health care to counselling to social services.

Qmunity
604.685.5307
A community centre serving and supporting the lesbian, gay, bisexual, and transgendered community and their allies.

Pride Health Services
604.633.4220
Health services for lesbian, gay, bisexual, and transgendered communities.

Youth Resources

Youth in BC Distress Line
604.872.3311 (24 Hours)
Phone line staffed by counsellors and trained volunteers who are committed to helping youths in crisis.

Broadway Youth Resources Centre
604.709.5720
Life skills, counselling, health services, employment training, meals, housing supports, and referrals.

Directions Youth Services
604.633.1474
Drop-in, outreach, street youth job action (SYJA), housing support, alternate education, addictions counselling.

Kids Help Phone
1.800.668.6868 (24 Hours)
Free and confidential telephone conversation with professional counsellors.

NEXUS Substance Misuse Outreach Programs
604.660.5216 (Pagers: 604.618.4011 or 604.618.4012)
Assistance to street youth with substance misuse issues. Crisis counselling, alcohol and drug information and assistance with detox. If you get a machine, leave a message.

WATARI
604.254.6995
Programs for youth and family’s dealing with addictions, including a youth day treatment program.

HIV/AIDS Service Organisations

AIDS Vancouver Helpline
604.696.4666

Anonymous and confidential information for anyone concerned about HIV and AIDS.
AIDS Vancouver
604.893.2201
Safer sex supplies, HIV education, treatment and support for community members.

ASIA Line
604.668.5890
Hotline for HIV/AIDS related information and support with service in Cantonese, Mandarin, Korean, Japanese, Punjabi and English.

Asian Society for the Intervention of AIDS (ASIA)
604.669.5567
Culturally appropriate and language specific support, outreach, advocacy, education, and research on HIV/AIDS and related issues for East and Southeast Asian communities.

BC Centre for Excellence in HIV/AIDS
John Ruedy Immunodeficiency Clinic (IDC)
604.896.8477
Addictions clinic, hepatitis co-infection clinic, STD clinic, therapeutic drug monitoring, ARV therapy, specialist clinics, and support workers.

BC Persons with AIDS Society
604.893.2200
Support and advocacy services, treatment information and volunteer opportunities.

Healing Our Spirit BC Aboriginal HIV/AIDS Society
604.879.8884
Care and support services to Aboriginal peoples infected and affected by HIV/AIDS.

Positive Women’s Network
604.692.3000
Support, advocacy and information services to women living with HIV/AIDS throughout British Columbia.

YouthCo AIDS Society
604.688.1441
HIV prevention programming to youth at high risk of infection and support services to youth living with HIV/AIDS.

Alcohol & Drug Information

Access Central Detox Referral Line
1.866.658.1221
A network of direct and contracted addiction services for substance use problems, including counselling, needle exchange, opiate replacement therapy, withdrawal management and youth prevention.

Alcohol & Drug Information and Referral Services
1.800.663.1441
Certified information and referral specialists respond to enquiries on all aspects of alcohol and drug use and misuse, providing information on, and referral to, a variety of resources including counselling services, detox centres, residential treatment centres and self-help groups.

Alcoholics Anonymous (AA)
604.435.2181

Narcotics Anonymous (NA)
1.866.683.6819

WHISTLER

Olympic Information

Whistler 2010
604.932.5535

Tourism Whistler
1.800.WHISTLER (1.800.944.7853)
Information on getting around town, accommodations, venues, tickets, schedules, and entertainment.

Transportation

Resort Cabs
604.928.1515

Sea-to-Sky Highway Information
1.877.472.3399

Highway travel information.
WAVE (Whistler and Valley Express) Buses
604.932.4020
Whistler’s local public bus service.

Whistler Taxi
604.932.3333

Emergency Numbers

Whistler RCMP
911 – Emergency (24 Hour)
604.932.3044 – Non-Emergency

Whistler Fire & Rescue
911 – Emergency (24 Hours)
604.935.8260 – Non-Emergency

Whistler Health Centre – Urgent Care Clinic
604.932.4911

Health Care Services

Community Health Services
604.932.3202

Mental Health Services
604.932.3202

Northlands Medical Clinic
604.932.8362

Town Plaza Medical Clinic
604.905.7089

Whistler Medical Clinic
604.932.3977

Whistler SAFE Clinic
604.932.3202
STD & HIV testing, birth control, pregnancy, immunisation for Hep B.

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